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Complaints & Reports of Illegal Activity — Procedure At FTG Funded, we are committed to the highest standards of ethical conduct and full compliance with applicable laws and regulations. We maintain a clear, robust process for handling reports of suspected illegal activity to ensure transparency, accountability, and prompt action. How to Report If you wish to report an incident or concern, please contact us via: Email: support@ftgfunded.com Live Chat: Available on our website/app What to Include To help us investigate efficiently, please provide: A clear description of the issue Relevant dates/times and account/order IDs (if any) Names/roles of individuals involved (if known) Screenshots/documents/evidence supporting your report What Happens Next Acknowledgement – We confirm receipt within 1 business day. Preliminary Review – We assess scope, urgency, and assign a case owner. Investigation – We review logs/records and, if needed, interview relevant parties. Outcome & Action – We take appropriate steps (e.g., account restrictions, termination, restitution workflows, or escalation to authorities). Response – We share a summary of findings, subject to legal/privacy limits. Typical investigations take 3–10 business days, depending on complexity. Confidentiality & Non-Retaliation We protect reporter confidentiality to the extent permitted by law and strictly prohibit retaliation against individuals who report concerns in good faith.
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